Privacy Policy

Last Updated: [6 September 2024]

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Introduction

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Welcome to Base Camp Lowestoft Ltd. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

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By using our Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

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1. Information We Collect

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We may collect and process the following personal data about you:

• Name

• Email address

• Phone number

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2. How We Collect Your Information

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We collect your personal data through forms on our website. When you fill out a form to make an enquiry or contact us, you provide us with your name, email address, and phone number.

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3. How We Use Your Information

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We use your personal data for the following purposes:

• Customer Communication: To respond to your enquiries, provide customer support, and communicate with you regarding your requests.

• Internal Record Keeping: To maintain records of interactions for internal purposes, although we do not retain this data beyond the necessary period to respond to your enquiry.

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4. Legal Basis for Processing

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We process your personal data based on your consent when you submit your information through our forms. You have the right to withdraw your consent at any time.

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5. Data Sharing and Third Parties

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We do not share your personal data with any third parties, except for the following:

• Wix: Our website is built and hosted by Wix. Wix may have access to your data as necessary to provide hosting and website functionality. Please refer to Wix’s Privacy Policy for more information: Wix Privacy Policy.

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6. Data Transfer

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We do not transfer your personal data outside the UK or the European Economic Area (EEA).

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7. Data Retention

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We do not store your personal data beyond the period necessary to respond to your enquiry. Once your enquiry has been addressed, your data is not retained in our active databases.

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8. Data Security

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We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include secure servers and encryption where applicable. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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9. Your Rights

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Under the UK General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.

• Right to Erasure: You have the right to request deletion of your personal data, where applicable.

• Right to Restrict Processing: You have the right to request the restriction of processing your data.

• Right to Object: You have the right to object to the processing of your personal data.

• Right to Data Portability: You have the right to request the transfer of your personal data to another party, where technically feasible.

To exercise any of these rights, please contact us at leon@basecampltd.co.uk.

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10. Cookies and Tracking Technologies

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Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to:

• Remember your preferences

• Understand how you use our website

• Improve our website’s functionality and user experience

By using our Site, you consent to the use of cookies in accordance with our Cookie Policy (if you have a separate Cookie Policy). If not, you can expand this section with more details about the types of cookies used and how users can manage them.

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11. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

12. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Base Camp Lowestoft Ltd
Email: leon@basecampltd.co.uk
Address: 207a Whapload Road, Lowestoft, Suffolk, NR32 1UL